Privacy Policy for Wholenest
At Wholenest, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services. By accessing or using our website, you agree to the terms described herein.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, and other information you provide when registering, subscribing, or purchasing products.
- Account Information: Login credentials, purchase history, and preferences.
- Usage Data: Information about your interaction with our website, including pages visited, time spent, and browsing patterns.
- Device Information: IP address, browser type, operating system, and device identifiers.
- Cookies and Tracking Data: We use cookies, analytics tools, and tracking technologies to improve your user experience.
2. How We Use Your Information
Your information may be used for the following purposes:
- To provide, operate, and maintain our website and services.
- To process transactions and manage your orders.
- To communicate with you regarding your account, purchases, promotions, and updates.
- To improve website functionality and personalize your experience.
- To analyze usage patterns and trends for business insights.
- To detect and prevent fraudulent or unauthorized activities.
3. Sharing Your Information
We do not sell or rent your personal information. We may share your information in the following cases:
- With trusted third-party service providers who perform services on our behalf, such as payment processing, shipping, marketing, and analytics.
- When required by law or to protect our rights, safety, or property.
- In connection with a business transfer, merger, or sale of assets.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance website performance and usability.
- Remember your preferences and login information.
- Analyze website traffic and trends.
- Deliver targeted advertisements based on user interests.
You can control cookies through your browser settings, but some features of our site may not function properly if cookies are disabled.
5. Your Rights
You have the right to:
- Access, correct, or update your personal information.
- Request deletion of your personal information, subject to applicable legal obligations.
- Opt out of marketing communications at any time by following the unsubscribe instructions in emails.
- Request information about how your data is used and shared.
6. Data Retention
We retain your personal information only as long as necessary for business purposes, legal compliance, and fulfillment of our services. After that, data is securely deleted or anonymized.
7. Security
We implement industry-standard security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or storage system is completely secure. We cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies.
9. Children’s Privacy
Wholenest does not knowingly collect personal information from children under 13. If you are under 13, do not use our website or submit personal information. If we learn we have collected such information, we will delete it promptly.
10. International Users
If you access our website from outside the United States, please note that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our website, you consent to such transfers.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes through our website or by email. Your continued use of our services constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@wholenestbrand.com
Phone: +1 914 288 6142
Address: 1 Maple Ave, Third Floor, White Plains, NY 10605, USA
13. Detailed Privacy Practices (Extended Section)
13.1 Data Collection Sources
We may collect data from multiple sources:
- Directly from you via forms, subscriptions, and transactions.
- Automatically through website analytics, cookies, and IP tracking.
- From third-party services integrated into our website such as payment gateways, marketing platforms, and social media plugins.
13.2 Purpose of Data Processing
Your data is processed for several purposes:
- Operational purposes: order fulfillment, customer support, and account management.
- Marketing purposes: personalized offers, newsletters, and promotions.
- Analytical purposes: website improvement, trend analysis, and research.
- Legal and compliance purposes: record keeping, audits, and regulatory obligations.
13.3 Your Rights Under Privacy Laws
Depending on your jurisdiction (e.g., GDPR in EU, CCPA in California), you may have additional rights including:
- Right to access, correct, delete, or restrict the use of personal data.
- Right to withdraw consent at any time for certain data processing activities.
- Right to lodge a complaint with relevant regulatory authorities.
13.4 Third-Party Services
We may share limited information with trusted third parties such as:
- Payment processors like Stripe or PayPal.
- Shipping and logistics partners.
- Email marketing platforms like Mailchimp or Sendinblue.
- Analytics and advertising platforms such as Google Analytics and Facebook Ads.
13.5 Cookies & Tracking
Types of cookies used:
- Essential Cookies: Required for website functionality and login sessions.
- Performance Cookies: Monitor site performance and improve user experience.
- Functional Cookies: Remember user preferences like language and theme.
- Advertising Cookies: Track user behavior to deliver relevant ads.
13.6 Retention & Disposal
We retain personal data for the duration necessary to provide our services and comply with laws. Secure deletion methods are used when data is no longer required.
13.7 Security Practices
We implement the following security measures:
- Encryption of sensitive data during transmission (SSL/TLS).
- Secure servers and firewalls.
- Regular vulnerability assessments and security audits.
- Employee access controls and data privacy training.
13.8 Changes to Privacy Practices
Major updates will be posted on this page with a revised effective date. We encourage users to review the Privacy Policy periodically for updates.
14. Consent
By using our website or providing personal information, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.
15. Additional Information
This Privacy Policy is part of our Terms of Use and governs how Wholenest handles personal information. For detailed inquiries, please contact us directly via email or phone.
